$Benchline · Fixed-Ops Profitability Model
$129 · one-time Get instant access
For service directors, fixed-ops managers & dealer principals

Understand the service numbers before setting targets.

Model labor rates, gross retention, matched customer-pay hours per RO, parts and fixed absorption. Compare independent improvement scenarios with explicit cost assumptions.

Downloadable .xlsx workbooks with a buyer guide
Manual inputs · one-time purchase · review imported formulas
Illustrative exampleNot a forecast
CP billed hours1,120
CP repair orders600
CP hours / RO1.87
Fixed absorption76.85%
Replace the sample with your own records. Results depend on your inputs.
See inside

This is the actual tool.

Fixed-Ops Profitability Model dashboard

Current sample workbook view. Read the buyer guide for definitions, setup and limitations.

Make the assumptions visible

Potential gross is a scenario, not money earned. Set targets you can justify, account for implementation costs, and compare actual results with your saved starting point. Annualized amounts use an unchanged monthly run-rate; no income or timeline is promised.

What's inside

A clear input-to-decision workflow

Enter your numbers once. See where your effective rate and margins really sit, price the gap honestly, and check every figure against dated, sourced benchmarks you can edit.

Tab 01 · Dashboard

Where you stand

Dashboard: effective labor rates, matched CP hours per RO, labor/parts gross and total-expense absorption.

Tab 02 · What-If

Price the gap — honestly

What-If: independent price, hours and parts scenarios. The summary uses the largest single lever to avoid adding overlapping gains.

Tab 03 · Benchmarks

Sourced, and yours to edit

Benchmarks: NADA definitions and guides with editable planning targets. A buyer guide explains included costs and limitations.

The workflow

From your DMS totals to a shop-meeting number

01

Enter last month

Type your labor sales, hours, parts and RO count into the input cells. About ten minutes.

02

Read the Dashboard

See exactly where your effective rate, margins and absorption fall short.

03

Run the What-If

Model an explicit target and assumed attainment. This is a planning scenario, not a forecast or guaranteed gain. Overlapping scenarios must not be added.

04

Work the gap

Take it to your shop meeting — pricing, dispatch, tech productivity, declined-service follow-up.

Where the numbers come from

Benchmarks your service team already respects

NADA2026 Slide Guide: match the exact numerator and denominator. Read source.
JM&AHistorical F&I context, not a current-quarter average. Read source.

Other targets and example numbers are illustrative assumptions. No benchmark updates automatically.

Historical references and editable assumptions are labeled separately. Use comparable local data where available.

Who it's for

Anyone accountable for fixed-ops gross

Service directors Fixed-ops managers Dealer principals Service 20-Group members Single-point stores Independent service departments

Use your own product mix and enter zero for required categories with no activity. Review every unavailable result.

Questions

Straight answers

Is this a subscription?+
No. One-time $129 — yours to keep.
Excel or Google Sheets?+
Delivered as a standard .xlsx workbook. Open in Excel, or import a copy into Google Sheets and verify calculations, dropdowns and formatting. Native application compatibility is not fully certified.
Do I need my DMS connected?+
No. You type in your month's totals from your DMS reports — no integration, no IT ticket.
What about warranty labor rates?+
Warranty rates are largely OEM-set, so the tool focuses the effective-rate opportunity on customer-pay work and notes it clearly.
Will it work for an independent service shop?+
Yes. The math runs on your inputs — enter your labor, parts and RO numbers and leave anything that doesn't apply blank.
What if it's not for me?+
30-day money-back guarantee — no questions asked.

Stop leaving effective rate on the table. Start working a number you can defend.

XLSX workbook + buyer guide · One-time $129 · 30-day guarantee

Get the Fixed-Ops Profitability Model — $129